Navigation trigger Close

Training

No matter how good IT-tools like HP or ServiceNow are, the success depends on the correct use by your employees. And that is exactly what our courses are focused on. Practical hands-on sessions, aimed at a rapid learning curve, enabling your staff to get the best out of your tools and in fact, your complete IT environment. So if you invest in new tooling, don’t forget to train your people. It will make your investment work!

We offer the following training types:

  • IT4IT™ Training

    IT4IT™ Foundation Training - €1.250,00

    A two-day classroom based training that provides the overview of IT4IT™, the Open Group’s reference architecture for managing the business of IT.
    For more info see training section and calendar below.

    Introduction to IT4IT™ – €325,00

    A non-technical, 4 hour introduction to the IT4IT™ reference architecture for anyone who want to understand the concept and how it can help streamline the IT department, improving service to the business.
    For more info see training section and calendar below.

  • ServiceNow Training

    ServiceNow System Administration - €1495,00

    This three-day interactive training focusses on working on the system administration functions in your own ServiceNow instance. A secure environment that enables you to carry out basic administration and configuration tasks.
    For more info see training section and calendar below.

    ServiceNow Advanced System Administration - €995,00

    This two‑day course provides hands‑on practice for implementing new workflows, creating Access Controls, and changing system settings.
    For more info see training section and calendar below.

    ServiceNow Scripting - €1495,00

    This three-day interactive training starts on a basic level and rapidly expands to cover client scripting (using GlideForm) and server scripting (using GlideRecord and Business Rules).
    For more info see training section and calendar below.

    ServiceNow Performance Analytics for Administrators - €1075,00

    During this two-day interactive training course attendees will learn best practices for using and administering the premium ServiceNow Performance Analytics application.
    For more info see training section and calendar below.

    ServiceNow Service Mapping - €1550,00

    A three-day interactive training course, during which attendees will gain in depth knowledge and practice in configuring and using ServiceNow Service Mapping.
    For more info see training section and calendar below.

    ServiceNow Discovery - €1600,00

    During this three-day interactive training course, you will gain in-depth knowledge and practice in configuring and using ServiceNow Discovery.
    For more info see training section and calendar below.

  • ISM/Apollo 13 Training

    ISM Foundation – €850,00

    The two-day Integrated Service Management Foundation training aims to provide the participants insight into the process of an IT management organization, according to the approach of the Integrated Service Management methodology, so that the participant is able to function in an organization where Integrated Service Management is used as the reference.
    For more info see training section and calendar below.

    Apollo 13™ Simulation Game - €550,00

    Apollo 13 is a one-day simulation game, a module in which you will learn and experience in an interactive way all ITIL®-concepts and –processes. During the training real life situations from the Apollo 13 mission are simulated.
    For more info see training section and calendar below.

  • IT-Guardian Training

    IT-Guardian Introduction – €600,00

    During this one‑day training course, attendees will gain in‑depth knowledge in the IT-Guardian Process and Service Model based build in ServiceNow. Including an overview and walk-through of the most used processes.
    For more info see training section and calendar below.

  • Tailor Made Training

    ServiceNow Service Portal Training – €650,00

    This one-day course is your chance to take a journey to learn or reinforce the basics of web development basics and get hands-on practice designing and building custom Service Portals.
    For more info see training section and calendar below.

Training Calendar

SUBSCRIBE NOW

Get a free masterclass

Logicalis SMC offers you and your team a unique, free masterclass on the Open Group IT4IT™ reference architecture. In an inspiring session our experts explain what IT4IT™ is and how it helps you streamline, enhance and optimize your entire IT value chain. Call us for details!